Vonage

Designing AI Driven Contact Centres

In The New Era of Remote Working
MARTIN HILL-WILSON | BRAINFOOD CONSULTING
Robots

Introducing The Next Chapter For Contact Centres

It is no surprise that contact centres have become a prime mover in helping organisations explore AI use cases. We are now witnessing a comprehensive overhaul of daily life in this customer service touchpoint. From how customers engage, colleagues are supported, and management make informed decisions in real time.

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